Business and Financial Services - Club Capital Logo

This week on the leadership podcast, Bradley interviews Chris Ronzio. Chris is the founder and CEO of Trainual, a leading SaaS platform that transforms the way small businesses onboard, train and scale their teams. 


They discuss the 4 P’s of team building, including Profile, People, Policies, and Processes.  Chris emphasized the importance of assessing people in this order to find the best team members.  He shared how understanding who was completing a task (Profile & People) was more important than simply teaching Policies (the what) and Processes (the how).


Chris is the host of “The Fastest Growing Companies” and “Organize Chaos” podcasts as well as the author of the best-selling book “The Business Playbook – How to Document and Delegate What You Do So Your Company Can Grow Beyond You.

You can learn more about Chris at

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