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Today on the podcast, Dr. Jack Wiley, who has more than 30 years of experience as an international organizational psychologist, joins Bradley. He is the author of “THE EMPLOYEE CENTRIC MANAGER: 8 Keys to People-Management Effectiveness.”

Dr. Wiley says that most managers wrongly emphasize planning, organization, leading and controlling, rather than creating a great employee experience that enables, motivates and engages employees. His book is is based on an unprecedented survey of 80,000 workers in 27 countries and offers the answer to what employees  most want in a manager, and what would most improve productivity and reduce turnover. The transformative principles can be applied to mom-and-pop shops, start-ups, or Fortune 500 companies.

DR. JACK WILEY is president and CEO of both Employee Centricity LLC and Jack Wiley Consulting, LLC; he also serves as the Chief Scientific Officer at Engage2Excel. He is an award-winning organizational psychologist, researcher, leadership consultant, and author of three books, The Employee-Centric Manager: 8 Keys to People-Management Effectiveness (2021), RESPECT: Delivering Results by Giving Employees What They Really Want (2012), and Strategic Employee Surveys: Evidence-Based Guidelines for Driving Organizational Success (2010). With more than 30 years of experience studying what employees most want and what organizational design factors best promote business success, he is a frequent keynote speaker and media contributor on issues related to the workplace, employee engagement and retention, leadership effectiveness, and business performance. 

Listen to this episode to learn how you can increase happy employees and employee retention!


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